Skills & Competencies for Truck Dispatch Manager
Truck Dispatch Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Truck Dispatch Manager
Manages dispatch operations to ensure timely and efficient service.
JOB RESPONSIBILITIES for Truck Dispatch Manager
Develops operating procedures and provides guidance and support to train and assist dispatchers. Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Reviews driver assignments, delivery time, and other transportation data to ensure documentation, evaluate operations, and drive improvements. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations.
Truck Dispatch Manager SALARY RANGE
BASE 50%
$105,973
TOTAL 50%
$113,087
Job Level
M02
Job Code
TR20000049
Education/Degree
Bachelor's Degree
Reports To
Director
Truck Dispatch Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Truck Dispatch Manager
1
Job Family Competencies –
Safety Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of different safety management systems and tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of the company's safety management programs and guidelines.
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Level 3 Behaviors
(Moderate Experience)
Takes corrective course of action to eliminate unsafe conditions in work areas.
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Level 4 Behaviors
(Extensive Experience)
Recommends solutions to address complex safety-related issues impacting operations.
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Level 5 Behaviors
(Mastery)
Oversees incident investigations to closely monitor and evaluate losses, injuries, or fatalities.
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2
Job Family Competencies –
Preventative Maintenance
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the procedures used in creating a preventative maintenance checklist.
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Level 2 Behaviors
(Light Experience)
Tracks completed preventative maintenance and repair works on faulty equipment and systems.
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Level 3 Behaviors
(Moderate Experience)
Schedules preventative and corrective maintenance tasks using established methods.
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Level 4 Behaviors
(Extensive Experience)
Supervises assigned personnel in conducting preventative maintenance of the building.
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Level 5 Behaviors
(Mastery)
Fosters and culture that aims to maximize uptime performance by preventing downtime.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Truck Dispatch Manager
1
Core Competencies –
Business Acumen
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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2
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
Summary of Truck Dispatch Manager skills and competencies
There are 0 hard skills for Truck Dispatch Manager.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
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